Shipping Information

General Shipping Information:
  • FlyBoys has a wide range of shipping options available. Customers should evaluate each option to determine which provides the best combination of speed and cost for based on their preferences.
  • FlyBoys recommends FedEx Ground and FedEx Express due to frequent delays experienced with USPS shipping.
  • Orders are fulfilled on a first come, first serve (FCFS) basis. Orders may require 2-3 business days to process depending on seasonal peaks and order volume.
  • Orders which include Queue Jumper receive expedited processing and priority over orders that do not include Queue Jumper. Queue Jumper orders typically ship within 1-2 business days; usually the same business day.
  • Orders ship on business days, Monday through Friday. Our offices are closed on the weekends and federal holidays. Advertised delivery timelines (e.g., FedEx 2-day shipping) are based on business days. For example, an order placed on a Saturday will ship no sooner than the following Monday.
  • Orders with custom embroidery or custom engraving, and orders for third-party products offered on (e.g., Yeti®) may be subject to slight shipping delays due to the customization process or the time required to obtain third-party products for shipment to the customer. However, in all cases, Queue Jumper orders will receive expedited processing.
International Shipping:
  • FlyBoys will provide all necessary documentation to ensure delivery and offers assistance as needed to expedite the delivery process.
  • International Shipping Services often exceed expectations, particularly when selecting FedEx International Priority.
  • We do NOT recommend selecting a USPS (US Postal Service) shipping option at this time due to frequent extended delivery delays which are beyond our control.

Customer Review: "Wow! One day for the embroidery and in 4 days from America to Switzerland, some national stores are slower. The product looks exactly as expected."

Embroidery Orders:

Custom embroidered items ship after completion using the selected shipping option. For example, when a customer chooses custom embroidery and selects Standard Overnight shipping, the product will ship using that option following normal completion time for custom embroidery. Custom embroidery orders require up to 7 business days to complete prior to shipping.

Shipping Options and Explanations:
Updated and current shipping rates are displayed when selecting shipping options during the checkout process for FedEx and USPS shipping options.  Shipping origin is Houston, Texas 77379.
  • Standard Shipping: FedEx Ground / USPS Priority Mail - USA Physical/PO/APO-FPO'S
  • Ground Service via FedEX FedEx Ground and USPS Priority Mail Transit Times or USPS.
Note: Please provide a physical address for shipping. P.O. BOXES accepted for USPS services. APO/FPO's ship via Priority Mail and First Class Mail ONLY.
    Express and Expedited Shipping Options: Domestic USA only
    • Standard Overnight or 2nd Day Delivery via FedEx or USPS - Available for the Continental US, AK and HI. **Non-major metropolitan areas may not have 2nd day delivery available.

    Note: International Customers - Do not select this option.

    • FedEx Standard Overnight Delivery - Guaranteed delivery next day by 3:00 PM at most locations.
    • USPS Express Mail - Guaranteed next day delivery by 3:00 PM for most locations. This is the best option for expedited delivery to Post Office boxes.
    International Shipping - (Not an APO-FPO Address):
    • International orders ship by FedEx Express, FedEx International Mail Service (FIMS), USPS Internatioanl Priority Mail or Airmail.
    • Please include any special information concerning contact and delivery procedures during checkout to prevent delays in delivery.